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Tern Feature Requests
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A place to keep track of feedback from Tern users on what features they'd like to see us implement.
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Ability to search trip by client name, not just trip name.
Under the "trips" tab, it would be great if "searching" could include the client name, not just the trip name. For example, I might name the trip 'The Johnson Family's Summer Vacation", but if the primary client's first name is Mary, it'd be nice to be able to type in "mary" and have it come up in the results.
5
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complete
175
Unpublish and Pause Automations when Archived or Canceled
When a trip is put into the archive or canceled buckets it should automatically unpublished and all automations should be paused so future emails don't go out.
29
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complete
408
When applying an email template, also have an option to insert a form to the email, instead of needing to go to the Library to find the form
What I am envisioning is maybe next to apply template there is another option with insert form and it inserts the link for the form. Instead of going to library, forms, and then clicking on send form. I was in a clients profile today and went to send an email but realized I didn't have a link to the form I wanted to send so had to copy the email and go to library.
3
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complete
106
Options Within Options
It would be fantastic to have room options within each hotel listing, along with different rate offers for each room (e.g., bed and breakfast, refundable rates, etc.).
12
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complete
203
Add Date of Birth to Passport / Passport Parsing
The Passport form element doesn't ask for Date of Birth (DOB)? And I therefore have to ask for their "Birthday" separately. This defeats the purpose of parsing the clients passport image because they have to manually input their DOB. I also require their Date of Birth to book flights, and to securely provide a copy of their passport details in the form submission PDF to my flight desk.
4
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complete
108
Display Flights Separately on the board + itinerary
Instead of grouping every flight together we should optionally show flights independently on the itinerary + trip planning board.
4
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complete
13
Phone number Search for contacts
I would like to be able to search for contacts by phone number. The fastest way to have a client's info in front of me is to punch in their number from caller ID. Or I can see who's call I missed if they don't leave a message. Thank you!
5
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complete
37
Advisor View of Mobile App
Please create a way for us to access clients trips in mobile view so we do not have to duplicate the trip or add ourselves to the trip.
14
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complete
139
More visually appealing client app
It would be nice if there was at least a small thumbnail image for each item on the itinerary to make it easier to visually differentiate between the items. Also none of the formatting we put into the itinerary shows up in the app such as highlighting important reminders or changing the colors to make a link stand out. Also videos only show up as a link that says link to video without any idea of what the video is.
6
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complete
90
Calendar View
Would like to see a calendar view of all upcoming trips!
19
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complete
326
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