Travel advisor mobile app | Tern Feature Requests

Travel advisor mobile app

under review

Yinmn blue Bobolink

I often need to see what my clients see and make edits to trips on the go. It would be very helpful to have a travel advisor side to the app so I can edit trips directly from my phone.

Created by Autopilot

July 10, 2024

Fuzzy Bison

YES! I like that now we can see the trips from the Tern App from your TA account, but we need to be able to work on the trips! Having an app that can be on iPhone and iPad would be a game-changer in productivity. Sometimes the web interface doesn't like to work on my iPad

Jasmine Egret

TAs are on the go so much, we need to be able to access trips on our phones. I pull over often to grab reservations for my clients. This has to be made a priority.

Autopilot

Merged in a post:

Mobile app for Advisor

Quasar blue Stoat

Make the advisor side of tern mobile capable

July 10, 2025

Blizzard blue Otter

Yes, I would also like to be able to see what my clients on their app without having to include myself a traveler. Which could mess up potential pricing.

Wineberry Seahorse

Being able to manage trips from a mobile device is essential for travel agents, whether they're on the road or simply out and about. A travel agent mobile app would truly be a game-changer—please consider developing one!

Wineberry Macaw

Yes, this is very necessary to have an app for the agency.

Cyan Zebra

I'm currently adding my personal account to traveler trips so I can have the same view as a client in the event of an issue during their trip.  For example: I had a client who could not see the starting location of tours in the app.  I added myself to her trip and indeed, the location was not visible and updates from the desktop were not syncing with the mobile app (the trip was published and the client desktop view was correct).  
This works somewhat, except when activities are priced by person on the booking tab - then adding my profile looks like the cost of the trip is increasing for the client.  
There needs to be a better way for advisors to view and edit client trips while WE are on the go to make sure clients have all of the correct information.

Broad Octopus

Yes!! And to get notification of flight delays/cancellations on the go via notifications on the app rather than having to check my email constantly!

Papaya Squid

Please, please, please! I need to be able to look up info on a client's trip while not on laptop. If a client calls and I'm not in front of laptop, I can't see tasks, notes, etc to support them.

Rose quartz Bee

Please make the app prettier! This is the ONLY feature I miss with TravelJoy; that mobile app was gorgeous.

→