Travel advisor mobile app
under review
R
Rose quartz Bee
Please make the app prettier! This is the ONLY feature I miss with TravelJoy; that mobile app was gorgeous.
D
Distinctive Grasshopper
I would love a TA view or separate app to help manage trips on the go for us! TJ had that and it was very useful for me. At the moment I use safari on my iphone and it's a little clunky.
O
Outdoor Yak
Please add a mobile travel agent view. I just moved to tern but it is frustrating to not have access to all of my clients trips if I am not near my computer. If a traveler calls me to refer to something on their trip, i need to be able to easily pull it up if i am away from my computer. I also feel like the app in the traveler view can use some work. Umapped is very organized and separates each item / note. there is a clear section for documents that are added so if you don't want to go thru the entire itinerary you can click on the documents section and access those.
E
Existing Hawk
Being able to work on trips from a mobile device is critical for TA's when traveling...or any day when on the go! Please, please build a TA mobile app.
T
Typical Mole
Just came to agree that we need an agent app. Our role requires alot of travel and I find myself often editing itineraries in airports or foreign countries on my phone because I can't get my laptop or tablet out. For example I was in Mexico checking out a property and I had a client request a minor itinerary adjustment that should take 5 minutes to do. Instead it had to wait until I got back to my room several hours later when all I wanted to do was go to bed. Please please please add an agent app.
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Overseas Bass
I’m never at my desk, this weekend I needed to do 3 cruise on my phone while at a Travel Expo, and I had to use Travfy because the client wanted the quotes ASAP (my subscription is still active for a month) to do so. I use my itinerary builder as my quoting tool so I need to be able to quickly and effectively be able use my phone
B
Brad Turner
Merged in a post:
Please build an app for advisors so we can keep track of trips at a glance
E
Emily Jermy
It would be ideal to have a mobile app for advisors so that they can keep track of trips at a glance
M
Main Warbler
TAs will also need to be able to modify client trip plans from the app, please. We don't always have our tablets or computers handy. It is currently pretty clunky to try to make modifications or look at a client itinerary from a small phone screen through the web application.
Thank you!
K
Kiwi Ladybug
I believe we also should be able to see our stuff such as tasks in an app for us. The website is great, but there’s nothing like a quick handy app on the go to manage communications, tasks, and more!
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Unlikely Chipmunk
The making edits while clients travel is a great point to add to this discussion. I also want to share a feature that was so beneficial when I used Travefy. I could see on my computer how many times a client, as well as I, viewed the itinerary. There are a plethora of advantages to this. The first is that I can clearly see that they are using and appreciating it. Next, I can see if they are in there so much before the trip, that they may need me to reach out and ask if they have any questions. Also, I have found an issue where an elderly gentleman shared with his daughters to check that his wife would like it. When I saw the grand amount of activity from them, I knew something was up. I called too late - they took all of the information from the three options I offered and purchased the cruise themselves. But I had he insight to see what was going on, and while I missed a beat, it was a determining factor - icing on the cake- with my decision to charge up-front fees for my service. There are numerous other advantages. And I truly think we should see the traveler's view without using an additional email. I do think the difference may lie in that theirs did not allow use of the mobile app to work on the itinerary. However, I could access my Travefy account on my phone with the browser. Thank you again for consideration of these advantages.
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