Supplier list set by agency
complete
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Eggplant Bandicoot
Having everyone able to add suppliers is creating a messy supplier list in reports. Ex - we have Walt Disney Travel Company, Walt Disney Parks & Resorts, Walt Disney World etc showing for our Disney bookings. I would like to set the supplier list from the agency end and not have the option for agents to add additional suppliers.
Canny AI
Merged in a post:
curated list of suppliers
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Varied Chameleon
it would be good if common suppliers had an "official" entry. Its hard when there are 15 Disney Worlds to choose from and each has somewhat different information.
C
Clear Ox
I noted this is getting a bit out of hand also. To many vendors with the same name or very similar. Plus the T& C can be differant. So now when I select the vendor, I need to review the info. Sort of defeats the purpose of being quick and easy. This information needs to be managed better.
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Official Dragonfly
Having that list cleaned up would be a GOD SEND! Leave our agency lists then if we have something in there fine, but only the agency and officials coming through would be amazing!
M
Moderate Bovid
That or allow us when adding our agency suppliers to add the T&C and Cancellation policy so we know they are correct.
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Funny Crocodile
You might just want to use your own set of Agency Suppliers. You can set those up under your Settings. Then, for example, when you need to select a supplier and start typing in Disney, you will see the one you setup at the top of the list. I love this.
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Moderate Bovid
Funny Crocodile by you can't enter the T&C or cancellation policy when setting them up. If you could this would be a perfect solution.
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Molly Johnson
complete
This is complete! https://help.tern.travel/en/articles/10715150-managing-agency-suppliers
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Many Prawn
Molly Johnson thanks so much! Started using it yesterday after the agency call. What a cure for my OCD!
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Gamboge Lynx
Molly Johnson When will this be fixed for regular users? :(
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Molly Johnson
Gamboge Lynx we are definitely planning to add a view for advisors to do this themselves! Once we make sure it works well we'll prioritize a follow up project there
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Distant Blackbird
Molly Johnson so glad. Now to go in and organize everything 😊
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Lemon glacier Platypus
Molly Johnson yes please for individual advisors! As an advisor who is not under an agency in Tern, I’m left to manage this list for myself.
K
Kelp Bear
David Shull Will this feature allow us to set our agency's commission tier for each supplier? This would be great to rollout with this enhanced feature.
David Shull
planned
We plan to handle this in March/April
H
Harlequin Marmoset
David Shull THANK YOU!!!! <3
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Obvious Butterfly
David Shull Thank you, this will be a HUGE help!!! I need/want to create my own list!
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Eggplant Bandicoot
David Shull Thank you!! So excited for this update!
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Many Prawn
David Shull thank you so much! This is a huge OCD issue for me LOL
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Standard Orangutan
Agree. I'm new to tern, and it's difficult to scroll through all Disney options to find which you need. Because the dropdown menu only shows part of the name, you have to select each "walt disney travel company" option until your match is selected.
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Coastal Bird
This is a huge pain point for us. Supplier name should be a dropdown box and not freeform. We have agent's creating several Carnival supplier names and now we have more than one Funjet supplier name.
Lastly, I think turn should upload a list of supplier names allowing them to be dropped down boxes that we all can choose from. Also providing agency owners the ability to add additional supplier names, but they should be in drop-down box form again, only to be added by the agency and not the agents.
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