Merge duplicate resorts & prevent new resorts from being created w/out ticket to Tern
G
Gleaming Iguana
There are a lot of duplicate entries for the same resort/hotels. Please merge and create a master list.If a new resort is need a support ticket can be created and routed to Tern's Master Data Management (MDM) employee.
Example: Today if you search for "Disney Caribbean Beach" - there are three entries.
A
Atomic tangerine Basilisk
Highly agree....and only some of the duplicates offer media.
V
Vervain Lungfish
What a master template, is for you, may not be the same for another agent. There has been a lot shareing of community templets. All of which have good information, and can be used as a starting point. But I think in the long run each agent/ agency has to have and maintain their own set of Master templates that match your voice and Brand. The information we give our clients, hopefully, is up to date and as accurate as we can make it.
M
Merlot Bandicoot
This would actually be helpful especially not knowing which of the multiple entries have the correct information.
F
Funny Crocodile
Maybe there's something I'm not aware of, but couldn't you just build your own list of Agency Suppliers and then you wouldn't have to worry about all of these duplicates in the list? The only issue I discovered is with the switchover. For example, if I had sales already tagged to the Royal Caribbean in the master list, then I have sales tagged to the Royal Caribbean I setup in my Agency Supplier list, it doesn't understand they are the same supplier when I look at my total sales for Royal. It's in two pieces.
Anyway, this may not help you, but I thought I would mention it just in case.