Itinerary Open Tracking
complete
D
Decisive Nightingale
I'd love to get an email when clients open their itinerary rather than having to click into the email to see if it was opened. That way I would automatically know when an itinerary was opened - this is especially important when clients are in the Leads stage and haven't booked yet. I want to be able to follow up with them quickly
U
Unlikely Chipmunk
Thank you very much, I have been waiting for this feature! It was of great value when I had it with Travefy. I wouldn't want an email when it's opened - I've had clients open it 10s of times in a day or two to discuss with family or share with friends. That's also a caution, because twice I had clients do that and it was to help family book it on their own because they found a better deal online and they wanted to ensure it matched what I presented. Seeing multiple opens in a short time warrants a phone call. Many other insight can be gained checking on opens, pre-booking, and in-destination. 🎉
Brad Turner
updated the status to
complete
Hey y'all, itinerary view tracking is now visible in the Past Activity section of a trip!
When someone views your itinerary you'll see that view logged on the activity log.
If a logged in traveler on that trip views it, you'll see their name attributed to that view. If the viewer is not a traveler on the trip you won't see a specific name, but you'll still see that someone viewed it.
Note: we only log one view per user per hour to prevent the activity log from getting overwhelming with view events
Photo Viewer
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Brad Turner
Merged in a post:
When Client Viewed Itinerary
C
Colorful Ladybug
It would be helpful to see when client last viewed the itinerary.
David Shull
updated the status to
planned
We're looking at this now and expect to have an update in a few weeks!
Andrew Hooker
Merged in a post:
Who saw that
T
Tough Caterpillar
I would like to be able to see which client opened the email I sent. If you send an email to multiple travelers in a trip, it only shows that it was opened and when. I need to know if Alex opened it 5 times, Sam opened it 5 times or if they both saw it. That way I know who to follow up with and can ask the right questions. ie what did you think of that vs did you get the email?
Andrew Hooker
Merged in a post:
See if client viewed proposal/itinerary
S
Sole Alpaca
I would love to be able to see if my client has viewed their itinerary or proposal
Andrew Hooker
Merged in a post:
Click tracking on landing pages
W
Whisper pink Pheasant
We put together itineraries for public promotion - it would be a nice feature to see how many people have viewed the landing page.
Andrew Hooker
Merged in a post:
It would be very helpful if we had a way to see if a client has opened/read a proposal.
N
Nutritious Silverfish
Please add a feature that allows me to see if the client has opened my proposal.
Autopilot
Merged in a post:
Show when clients have viewed
J
Juniper Mongoose
Please add a feature that allows us to see when a client has viewed the proposal or itinerary with date and time stamps
P
Persimmon orange Planarian
Yes! Travefy already has this and it would be great to know they've received and opened it
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