Email All Group Trip Travelers
complete
I
Indigo Bandicoot
How do you email everyone in your group trip without having to write down everyone in the group. I am not understanding why if everyone is in the group that their emails don't autopopulate. I have many trips in my group and I cannot remember everyone in the group so I can't see all of the names. to make sure I am not missing someone in the group email.
Autopilot
Merged in a post:
Email all members of a trip in one email - not individually
B
Bisque Rooster
When will the option to send ONE email to all members of a trip be an option? I very much dislike how it sends them all individually. There are times everyone needs to receive the email and they can reply all to the message. It also looks odd on their end when it's a family traveling together, and I've sent multiple copies of the same email to them all individually
The only workaround to this is copying the itinerary link and sending the email from my regular email, then tagging the email to the trip. However this requires quite a few extra stops.
Is this a planned feature request? For some reason I thought it had been planned but can't find anything.
R
Rosé pink Python
Yes please! This is small in the grand scheme of things but it annoys me to no end! LOL
Autopilot
Merged in a post:
Email all travelers as a group thread
E
Energetic Stork
Let me select if I want group email to go to group as a thread (so they can respond and make group decision via email) or email group individually (as it is now)
M
Molly Johnson
updated the status to
complete
this is complete! https://help.tern.travel/en/articles/14157477-group-trip-emailing
O
Opera mauve Ostrich
Molly Amazing! Thank you!
X
Xeric grey Lizard
Molly Johnson Yea!! Awesome time saver!
B
Bisque Rooster
Molly Johnson will there ever be an option to send it as a group email? Sending individually to each client is confusing - they don't realize others on the trip have also received the email.
M
Molly Johnson
Bisque Rooster: we can definitely look into that yes!
M
Molly Johnson
Merged in a post:
Group Trips Emails and Inbox
B
Brooklyn Robbins
Ability to send emails to everyone on a group trip.
M
Molly Johnson
Merged in a post:
bulk email in groups. Blind CC email everyone in the group. blind so they can't hit replay all.
E
Energetic Canidae
M
Molly Johnson
Merged in a post:
Select All Option for Group Emails
V
Verdigris Orca
Currently, I have to select each recipient individually when sending group emails, which is time-consuming. It would be beneficial to have a 'select all' option to email every group member in one click, streamlining the process and saving time.
O
Oxblood Puma
I have a group of 15 people, not large at all, but to email 15 people in the group, the landing page was an extremely painful process. You have to manually enter each email. There is no automatic function to email all, as some other CRMs do.
Autopilot
Merged in a post:
Email Groups - BCC and Email All
F
Favourite Boa
I want to be able to email a whole group, but BCC the email, not send directly to everyone. I also want an easy feature where I don't have to manually do each person in the groups email address but just email everyone that is Booked. Right now it's pulling up people that have not booked or I have dropped.
L
Lagoon Quail
Yes! I have been asking for this for months! My clients are furious that their email is available to everyone in the group. They are screaming violation of privacy. I want the history of emails sent and ther replies, but I can no longer use Tern for my group emails. I have to go to Gmail where I can BCC. I should be able to send emails BCC when I send to multiple people. And when I open the list of travelers to send a group email, all travelers that I ever sent the itinerary to come up, even if they are marked "cancelled" or "archived".
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