Archive trips without unpublishing
under review
C
Cyan Zebra
I wish there was a way for clients to toggle a trip to 'archive' without needing to unpublish it. This would help clients avoid scrolling through a list of past trips while still having access to their past experiences when needed, such as when talking to a friend about a favorite experience.
Canny AI
Merged in a post:
Mobile app updates for Travelers
P
Profitable Newt
The journey and experience for the traveler / client in app needs to be improved. I love all of the agent improvements but how Tern can really help is also with our experience to our clients so they book over and over again.
- There needs to be a way to archive trips in the past. Right now the agent needs to unpublish, and the client loses access which is not ideal.
- Phone numbers and addresses need to be clickable and perform the associated action when clicked.
- During a trip it should open to the current day.
- An ability to scroll through the entire day would be very helpful, vs clicking back and forth.
- A copy and paste function, ex: copy a confirmation number for a flight to check-in more easily.
- Open photos larger.
Appreciate the consideration!
A
Abstract Marlin
The app view of itinerary is "basic" to say the least! My client was frustrated with not being able to see everything they say on the web-view. I saw that they only see black typing of events. It took us some time to figure out that those were clickable links. I would love to see the links in Blue so its easier to know its a link. Also I would LOVE to see the app view as beautiful as the web-view.
W
Walnut Raven
If the client can add their own activities, meetings or reservations to the app during travel would be very helpful.
H
Hazel Woodpecker
I would appreciate all of these being implemented as well. These are very important for a positive client experience. The convenience of opening to the current day is HUGE.
C
Current Crab
The clicking back and forth to get between activities is why I tell my clients to just use the web version over the app. The app is not appealing to look at and you have to click in so many levels to get to any information unlike the web version. The app needs improvement from an aesthetic view.
This post was marked as
under review