Advisor View of Mobile App | Tern Feature Requests

Advisor View of Mobile App

complete

Merlot Haddock

Please create a way for us to access clients trips in mobile view so we do not have to duplicate the trip or add ourselves to the trip.

April 30, 2025

Molly Johnson

marked this post as

complete

We have a first version of this available! We'd love to continue to improve to show more trips to you, and address other top feedback we hear. Adding more features like edit access, etc. is also on our radar. We hope you like it!!!

HC article: https://help.tern.travel/en/articles/8451099-tern-for-travelers-mobile-app-overview#h_53d029346c

Many Prawn

Molly Johnson love it. This is a great step forward. Would love to be able to do everything from an advisor app at some point. Great for on the go :-). Thanks as always

Reduced Giraffe

Molly Johnson love that we have this. One thing I noticed immediately yesterday was that it was all the trips in every phase and I had to scroll down quite a bit to find a booked trip. Would be nice to filter by trip phases.

Remarkable Chipmunk

Great addition to the Tern app today. Why am I unable to select past trips as an advisor though? I only see upcoming trips.

Molly Johnson

Merged in a post:

Add TA w/o appearing as a traveler

Jasper Elk

I add myself as a traveler to each itinerary so that I can see what the client sees on the app. While waiting for the TA app can you add a feature so that TAs can add themselves to itineraries without showing as a traveler to the client?

August 20, 2025

Molly Johnson

Merged in a post:

Auto add yourself to itineraries to see it on the app

Agate Scallop

August 20, 2025

Molly Johnson

marked this post as

in progress

Growing Flamingo

This is also helpful for family members of travelers who are not on the trip, but may be picking them up from the airport to be able to see when flights change in the mobile app. Would be so helpful to know not to head to the airport just yet if the flight is delayed by an hour.

Brooklyn Robbins

Would also love the ability to add executive assistants or client's admins without having to include them as travelers.

Driftwood Magpie

I get questioned daily about why is there an extra traveler on their trip. We need to be able to add ourselves as an admin/advisor, NOT a traveler.

Lagoon Quail

Important for me too

Brief Chinchilla

I do this too

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