I recently used the Tern app as a "traveler" for one of my personal trips, and it was a bit frustrating that each time I wanted to open a document it had to be opened/downloaded outside of the Tern app. Many of my client trips are multi-stop and end up with many different confirmations/tickets, so being able to open or view these in the app would be so helpful! Similar to how we as advisors can view a preview of the file.